Research shows 3 options is optimal:
Purpose: Low barrier to entry, capture price-sensitive customers
Features: Core functionality only, limits on usage
Price: 1/3 of Pro tier (if Pro is $60, Basic is $20)
Purpose: Where you want most customers (highest margin)
Features: All features most businesses need, no artificial limits
Price: Sweet spot for value (3x Basic price)
Purpose: Validate Pro pricing, catch high-value customers
Features: Unlimited everything, premium support, custom options
Price: 2-3x Pro tier